Dock Scheduling as it should be

Discover how Opendock improves your dock scheduling process with its advanced, user-friendly features. From real-time scheduling and automated notifications to comprehensive reporting and analytics, Opendock provides the tools you need to improve communications, reduce wait times, drive down detention fees, and maximize throughput. Unlock the full potential of your dock operations with Opendock.

CapterraG2

3,000 +Warehouses

12 Million +Annual Appointments

140,000 +Carriers

Making Dock Scheduling
Simple and Reliable

Discover how Opendock can increase warehouse productivity and strengthen carrier relationships
  • Multiple Locations
  • Scheduling Rules Engine
  • Customized Availability
  • Carrier Scorecard
  • Reporting
  • Tagging
  • Appointment Audit Log
  • Automated Notifications
  • Document Upload
  • Appointment Statuses
  • Custom Appointment Fields
  • Integration
  • User Roles
  • Easy UI/UX
  • Online Carrier Portal

Multiple Locations

Create as many locations as you need with the flexibility to add standard configurations or adjust them to serve the needs of a specific location.

Scheduling Rules Engine

Select from various scheduling rules to best manage your warehouse like minimum and maximum lead times, request/approvals, daily appointment limits, and overbooking.

Customized Availability

Create custom load types, durations, timings, and constraints for your facility

Carrier Scorecard

Quickly see your top carriers by appointment volume and review performance for on-time %, late appointments, cancellations, no-shows, and reschedules.

Reporting

Build custom reports or use our API to integrate your data with your internal reporting tools.

Tagging

Monitor, notify, and analyze appointment data with tags. Create universal tags (e.g., "Damaged," "Rejected") or customize it, generating fine-tuned data for greater accountability.

Appointment Audit Log

Maintain a clear record of appointment updates, including scheduling, status, and appointment detail changes, improving transparency.

Automated Notifications

Email notifications are sent to carriers and warehouse teams for appointment changes, reschedules, and status updates.

Document Upload

Allow users to upload documents to appointments like BOLs, POs, packing lists, or images of loaded products and damages.

Appointment Statuses

Easily manage your workflow with appointment statuses, ensuring transparent communication and detailed audit dashboards for all stakeholders.

Custom Appointment Fields

Create custom appointment fields for users to provide essential data such as PO#, BOL#, pallet/carton count, and more.

Integration

Easily integrate with TMS, WMS, YMS, and ERP systems. Exchange data to and from Opendock to provide more operational visibility.

User Roles

Assign the correct location(s) for users and select appropriate permission levels from our user roles, like owner, admin, operator, gate attendant, and spectator for different levels of access.

Easy UI/UX

Easy-to-read menus, clear workflows, drag-and-drop calendar grids, quick filters, and real-time updates so you aren’t forced to constantly refresh the page.

Online Carrier Portal

Simplify logistics planning with hassle-free scheduling, real-time updates, and essential information such as facility availability and PPE requirements

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Simplify managing multiple facilities and appointments with Enterprise Dock Scheduling

For enterprise clients, Opendock simplifies managing multiple facilities and appointments, directly reducing costs and improving operational visibility.
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Cut down on scheduling time

Our platform cuts down the time your teams spend on scheduling appointments.

Lower detention fees

Significantly lowers the expenses associated with detention fees by reducing wait times and eliminating unjust charges. It also helps prevent surprise end-of-shift arrivals, reducing overtime costs.

Open API

Our open API allows for shippers to connect Opendock into their TMS, WMS, or ERP systems, consolidating data, enabling automated workflows, and making it easier to track important KPIs such as detention.

Save time and money
by having your carriers book online.

Kick that old, painful process to the curb, and move to online dock scheduling.